Privacy Policy
Last updated:
1 September 2021
At Community
Aura, the security of personal information that we collect is of utmost
importance to us.
You can find
information about how we handle and manage your personal information in this
Privacy Policy. Our aim is to provide this information to you in an open and
transparent manner, so that you can make informed decisions about your dealings
with us.
Since
Internet technologies are constantly evolving, our privacy policy is subject to
change and any change will be reflected in this page. Community Aura is not
responsible for the content or privacy policy of the third-party
applications and websites it links to.
Community Aura (ABN 93739734525), owns and operates the mobile app
and the website www.CommunityAu ra.com.au. The term “all applications” included within the
Privacy policy, refer specifically to the website (www.CommunityAu ra.com.au), the
Community Aura mobile app on the App store and the Play store, and any other
services offered by Community Aura.
The term “the App” or “this App” or “the website” or “this
website” or “the App or the website” or “the App/ website” included within the
Privacy Policy, refer specifically to all applications provided by “Community
Aura.” For the purposes of these Privacy Policy, “Us,” “Our,” and “We” refers
to Community Aura and “You” and “Your” refers to you,
the client, visitor, App user or person using our website.
The kinds of
personal information that we collect will vary depending upon our interaction
with you but may include:
Registered
users:
Upon
registration, details such as the below are collected and required by Community
Aura:
First Name
and Last Name
Email address
Mobile Number
Address
Password
2. Information
viewed by the Public
Your
information which can be viewed by the public include:
First Name
and Last Name
Your
information which can be viewed by the Moderators & Admins include:
Email address
Mobile Number
Address
IP address
Usage Data
Usage
Analytics
Usage Data
may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type,
browser version, the p ages of our Service that You visit, the time and date of
Your visit, the time spent on those pages, unique device identifiers and other
diagnostic data. We may also collect certain information automatically,
including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the
IP address of Your mobile device, Your mobile operating system, the type of
mobile Internet browser You use, unique device identifiers and other diagnostic
data.
3. Use of
collected information
Personally Identifiable
Information: We use the
information we collect to deliver our services to you, including:
communicating with you, providing technical support, notifying you of updates,
sharing useful content, measuring custom er satisfaction, diagnosing problems
and providing you with a personalised Mobile App experience.
Marketing
communications are only sent to you if you have requested or subscribed to
them. You can opt out of our marketing communications at any time by
unsubscribing.
Non-Personally
Identifiable Information: We also use
the information we collect in aggregated and anonymised forms to improve our
services, including: administering our applications,
producing reports and analytics, advertising our products and services,
identifying user demands and assisting in meeting customer needs generally.
Any
information you choose to post, such as photos, comments, information
and personal views on our applications will be available for other Users to
see. If you subsequently remove this information, copies may remain viewable in
cached and archived pages.
We will only
use the information you have provided lawfully. Under no circumstances will any
of your personal information be passed on or sold to any third party, at any
time. All information collected is kept securely on our servers and backups to
protect against loss, misuse or alteration of
information.
4. How is
information collected?
Generally, we
collect personal information when you:
Register as a
User on the Mobile App or the Website
We use
cookies. Cookies are piece s of information that a website transfers to your
computer's hard disk for record-keeping purposes. The use of cookies helps you
to personalise your experience, allowing you to engage with our applications
fully. Our cookies enable you to stay signed in the App.
To try and
identify services/ information that may be of interest to you, Community Aura
has relationships with other companies that we allow to place Notices/
Community Announcement s.
6. Storage and
security of your information
We will use a
ll reasonable means to protect the confidentiality of
your Personal Data while in our possession or control. All information we
receive from you is stored and protected on our secure servers from
unauthorized use or access.
To enable us
to deliver our services, we may transfer information that we collect about you,
including Personal Data, across borders for storage and processing in countries
other than Australia. If your Personal Data is transferred and processed
outside Australia, it will only be transferred to countries that have adequate
privacy protections.
We retain
your personal information for as long as needed to provide services to you and
as otherwise necessary to comply with our legal obligations, resolve disputes
and enforce our agreements.
In the event
there is a breach of our security and your Personal
Data is compromised, we will promptly notify you in compliance with the
applicable law.
7. Disclosure of
your information
We may from
time to time need to disclose certain information, which may include your
Person al Data, to comply with a legal requirement, such as a law, regulation,
court order, and subpoena, warrant, in the course of
a legal proceeding or in response to a law enforcement agency request. Also, we
may use your Personal Data to protect the rights, property
or safety of www.CommunityAura.com.au, our customers or third parties.
If there is a
change of control in one of our businesses (whether by merger, sale, transfer
of assets or otherwise) customer information, which may include your Person al
Data, could be transferred to a purchaser under a confidentiality agreement. We
would only disclose your Personal Data in good faith and where required by any
of the above circumstances.
8. Children's
Privacy
Our Service
does not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from anyone under the age of 13. If You are
a parent or guardian and You are aware that Your child has provided Us with
Personal Data, please contact Us. If We become aware that We have collected
Personal Data from anyone under the age of 13 without verification of parental
consent, We take steps to
remove that information from Our servers.
This Mobile A
pp may contain links to other websites. These links are meant for your
convenience only. Links to third party applications do not constitute
sponsorship or endorsement or approval of these applications. Please be aware
that we are not responsible for the privacy practices of such other websites.
We encourage our users to be aware, when they leave our application, to read
the privacy statements of each and every application
that collects personally identifiable information. This privacy policy applies
solely to information collected by our applications.
10. Changes to
this privacy policy
As we plan to
ensure our privacy policy remains current, this policy is subject to change. We
may modify this policy at any time, in our sole discretion and all
modifications will be effective immediately upon our posting of the
modifications on this website. Please return periodically to review our privacy
policy.
11. Handling a
privacy complaint
If you have
any questions or concerns at any time about our privacy policy or the use of
your Personal Data, please contact us at hello@CommunityAura.com.au.